Privacy

1. Introduction

Kelk, Inc. ("Kelk", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over it when you use our website, products, and services (collectively, the "Services").

2. Information We Collect

We collect the following categories of information:

• Account information you provide directly: name, email, company, role, and authentication credentials.
• Customer data you upload or sync into the Services, such as accounts, contacts, deals, and call recordings.
• Usage data automatically collected: pages visited, features used, IP address, device type, browser, and timestamps.
• Cookies and similar technologies for authentication, preferences, and analytics.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Services;
• Authenticate users and secure accounts;
• Improve, personalize, and develop new features;
• Communicate with you about your account, updates, and support;
• Comply with legal obligations and enforce our agreements.

4. Sharing and Disclosure

We do not sell your personal information. We share information only with: (a) service providers acting on our behalf under contractual confidentiality obligations; (b) authorities when required by law or to protect our rights; and (c) successors in the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking

We use first-party and select third-party cookies for essential functionality, preferences, and aggregate analytics. You can control cookies through your browser settings. Disabling certain cookies may impair the Services.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No system is perfectly secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction (including under the GDPR and CCPA), you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to object to certain uses. To exercise these rights, contact us at privacy@kelkcrm.com.

8. Children's Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect cross-border transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes will be communicated through the Services or by email.

11. Contact Us

Questions about this Privacy Policy? Email privacy@kelkcrm.com.